Customers can report downed power lines, outages and check service restoration status at www.conEd.com or by calling 1-800-75-CONED (1-800-752-6633). Learn more. Report trouble with your electric service or check on the status of a previously reported electric service problem. The company urges customers to report power interruptions or service problems online at www.conEd.com, or by calling Con Edison's toll-free customer service number 1-800-75-CON ED (1-800-752-6633). Learn how you can stay safe and informed while your power is out. Any unauthorized entry or use of Con Edison's My Account system is prohibited. Simply click “Register Now” in the app. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power. Our crews are practicing social distancing with each other and the public to help keep everyone safe from the coronavirus. Adults can't work and kids can't do remote learning. FROM NOTIFY NYC: Con Edison is responding to a power outage in Jamaica, Queens ZIP(s): 11434,11419 &11420. If you haven’t yet, please register to update your login credentials and access the new My Account. Help us identify you and your service address by providing your account number or associated phone number, or Log In to prefill your information. We're sorry you're having service problems. We’ve created a fast and secure way to sign in, pay your bill, and get insights on your energy use on the go. At the height of the outage, 72,000 customers were in the dark, utility company Con Edison said. Con Edison says that number surpasses the 204,000 outages caused by … The outages stretched on for days, with ConEd not hitting full restoration until August 12, according to the report. Con Edison, the main power provider in New York City and Westchester County, announced on Tuesday that winds and rain from Tropical Storm Isaias had caused the second-widest power outage in the company's history. case 20-e-0587 – in the matter of an investigation into You can also see an estimate of when your power will be restored by viewing the outage map. Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. The outage is a result of downed or damaged wires or trees. Touch device users, explore by touch or with swipe gestures. As of 4:00 p.m. 24 Jul. You may only file a claim with Con Edison if your power was out for more than 12 hours in a 24 hour period. If your account is registered for life-support equipment, medical emergency, or the CONCERN programs, you may receive phone calls in addition to a text message, if selected. I CON EDISON conEdison St.re.n PAGE | 02 Menu Select the menu icon to view information about the outages reported, map updates, and to customize your settings. Maybe a solution is that the state requires ConEd to reimburse folks a per diem after a certain length of outage. You can also check the map to see where other outages have been reported. See if Con Edison is having an outage in The Bronx, Bronx County, New York or it's just you. We are here to assist you should you need to file a property damage claim. © 2016 - 2020 Consolidated Edison Company of New York, Inc. All Rights Reserved. Inside of it, move using up and down arrows to review and enter to select. It may be ConEd's fault, but you're bungling your relationship with the customer base. What kind of service issue are you reporting? Error: Please call us at 1-800-752-6633 to complete this request. If you’ve reported an outage at your home or business, you’ll get updates automatically. Customers can report downed power lines, outages and check service restoration status online by computer, cell phone, or smart phone at www.conEd.com.They can also call 1 … Visit the Orange & Rockland website to pay your bill, report a problem and find helpful tips on how to lower your energy bill. @TOaklandalorian @RCNconnects This outage, and the lack of customer-facing transparency and updates is a huge customer relationship management fail. For Rotating Outage Group information, call 1-800-611-1911. You must submit a claim within 30 days of the power outage. Message and data rates may apply. If you no longer wish to receive these text notifications, text STOP to OUTAGE (688243). Tuesday’s storms left 260,000 customers in the dark, making it the company’s second largest storm-related outage. If your power is out, you should report an outage. About an hour after the first outage in Manhattan, Con Edison was investigating another large outage ... @ConEdison is responding to a power outage in Queens ZIP 11379. For Maintenance Outage updates, call 1-888-759-6056, then press 1. Con Edison has been conducting a thorough review of events that led to a large power outage this past Saturday on the West Side of Manhattan in New York City. The outage lasted about a half-hour, he said. It is updated in real-time to reflect what is currently happening in ConEd territory. We invested more than $3 billion in our systems 2019 for safe energy delivery throughout our service area. {{ADDRESS}}Others Affected {{OTHERS}}Contact Name {{NAME}} Contact Number {{NUMBER}}. In addition, if the phone provided is a cell phone, Con Edison may send you emergency text alerts. Touch device users, explore by touch or with swipe gestures. Residential Claims Post yours and see other's reports and complaints. If you no longer wish to receive these text notifications, text STOP to OUTAGE (688243). That is to say, once your power is out for 48 hours, ConEd is required to credit you $100 each 24 hours thereafter. G conE 30 Report Problem Check Status N York Outages Overview The section at the top of the tool panel shows an overview of all power outages within Con Edison's service area as In addition, if the phone provided is a cell phone, Con Edison may send you emergency text alerts. Con Edison's account services and customer-specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. FROM NOTIFY NYC: Con Edison is responding to a power outage in Brooklyn ZIPs: 11223, 11229, and 11235. If you haven’t yet, please register to update your login credentials and access the new My Account. Your email address will be your new login ID. Governor Cuomo announced that Con Edison now faces $25 million in penalties and possible license revocation from the New York State Public Service Commission following an investigation into the utility's failed response during large-scale power outages in Manhattan and Brooklyn in July 2019. If the power outage was caused by conditions other than Tropical Storm Isaias such as a storm, flooding, or vandalism, then Con Edison cannot provide reimbursement. Please call 1-800-75-CONED (1-800-752-6633). We'll call or text to let you know the status of your outage. The company urges members of the public to stay away from downed power lines. Report problems with your electric service, like a power outage or partial lights, and we’ll call or text you with updates automatically. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power. We can call or text to let you know the status of your report. We’ll only use this phone number to send updates about your current outage. The cause of Friday's outages wasn't immediately known. Con Edison is monitoring the snowy, windy weather approaching the region and will be prepared to respond to any service problems. Any unauthorized entry or use of Con Edison's My Account system is prohibited. Another 5,000 customers lost power in a separate outage in Queens. Federal Energy Regulatory Commission Documents, Request Usage History and Share Your Data, Former Con Edison Manufactured Gas Plants. ALL FIELDS REQUIRED, UNLESS OTHERWISE NOTED. You can submit a report for an address other than your own by searching by address. con edison’s july 1999 electric service outages a report to the people of the state of new york from the office of the attorney general eliot spitzer Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. As Tropical Storm Isaias ravages the East Coast, the rain and high winds have caused an estimated 33,000 Con Edison customers to experience power outages in Queens on Tuesday, Aug. 4. Below is an outage map for electricity in ConEd territory. Outages such as the ones that occurred in July 2019 in the Con Edison service territory, which were non-storm related, called into question the company's ability to ensure reliable service during severe inclement weather. Information on outages and restoration times also is available at the Con Edison outage map. It may take up to 30 minutes for us to review your report and update the outage map. Stay in the know by signing up for text alerts and checking our outage map. ET, approximately 210,000 ConEd customers were without electricity. If you created an account prior to July 2017, you may need to go through the one-time registration process to associate your preferred email address with your online account. I still have power, but lights in my house are dim or they flicker. Help us identify you and your service address by providing your account number or associated phone number, or Log In to prefill your information. Con Ed has said a series of outages that began before 7 p.m. Saturday cut power to 73,000 customers served by six electrical networks on Manhattan’s West Side. Error: Please call us at 1-800-752-6633 to complete this request. When autocomplete results are available use up and down arrows to review and enter to select. Federal Energy Regulatory Commission Documents, Request Usage History and Share Your Data, Former Con Edison Manufactured Gas Plants. The outage started at 6:47 p.m. EDT, and the lights were back on shortly after midnight. Please be aware that we are not responsible for damages from factors beyond our control, such as storms or outside interference, and our responsibility for damages is governed by the terms of our tariff which imposes a limit on our liability. Adults can't work and kids can't do remote learning. Customers can report downed power lines, outages and check service restoration status at www.conEd.com or by calling 1-800-75-CONED (1-800-752-6633). Use the map below to zoom in and see outages across New Jersey for the ConEd service area. If you are experiencing a power outage in ConEd territory, contact ConEd to report the outage. Orange & Rockland wasn't fully restored until Aug. 11, … During the summer of 2019, Con Edison experienced two sizable outage … We’re not able to provide status updates for non-outage reports, such as dim or flickering lights, or a tree on a wire. Con Edison finished 2019 with a recordable injury rate of 1.26, a slight decrease over the previous year, and we are pursuing a reduction in the OSHA injury rate to 1.00 in 2021. 23 Jul. If you’ve recently registered, please log in using your email address. How would you like to get updates about your service problem? This would cover things like lost food, gas for generators, general inconvenience, etc. Make sure to report your outage first to get updates. investigation report on con edison’s july 2019 outages in manhattan and brooklyn november 2020 case 20-e-0588 – in the matter of an investigation into consolidated edison company of new york, inc.’s july 2019 manhattan customer service outages. When autocomplete results are available use up and down arrows to review and enter to select. Violators will be prosecuted. Check current status and outage map. {{ADDRESS}}Others Affected {{OTHERS}}Contact Name {{NAME}} Contact Number {{NUMBER}}. Violators will be prosecuted. It had given a preliminary number of 73,000 -- but lowered it early Sunday. Those lines could be live. Where can you be reached if we need to contact you? Message and data rates may apply. @TOaklandalorian @RCNconnects This outage, and the lack of customer-facing transparency and updates is a huge customer relationship management fail. If you’ve recently registered, please log in using your email address. To report an outage, call 1-800-611-1911 To operate a generator during a Maintenance Outage, call 1-888-759-6056, then press 2. Con Edison's account services and customer-specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. At its height, the number of customers out reached approximately 72,000. Report trouble with your electric service or check on the status of a previously reported electric service problem. It may be ConEd's fault, but you're bungling your relationship with the customer base. Village Of Hastings-on-Hudson Municipal Greenhouse Gas (GHG) Analysis and Action Plan Energy Audit Report 9-20-19 Village of Hastings-on-Hudson Adopted 2020-2021 Budget ZOOM Board of Trustees Meeting Instructions Press the enter key to access the list. © 2016 - 2020 Consolidated Edison Company of New York, Inc. All Rights Reserved. When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors also have lost power. We'll send you updates as soon as we know more. Check Outage status Outage Map. Your power was out for more than 12 hours in coned report outage 24 hour period be reached if need... 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